Sure, there are transformative AI projects that can revolutionise our organisations, but what about the daily tasks, the busy work? Copilot for Microsoft 365 is 'your everyday AI companion'. But what does that mean and how can it benefit our teams?
Rebecca Hayes, Business Analyst Manager at Viatel Technology Group put Copilot for Microsoft 365 to the test and tells us why it has been a 'game-changer' in her role.
Streamlining Client Interactions
"When we're delivering client demos, we would normally be carrying out the demo with the client and also taking notes. As you're sharing your screen, it's very difficult to take the notes while on the laptop."
For Rebecca, the functionality within Copilot was a welcome improvement in the note- taking process: "One of the biggest time-savers is generating meeting notes. Often, after customer meetings, I'm handwriting notes, then transcribing them into emails – a process that could take up to an hour.
With Copilot, these notes are practically pre-generated, thanks to its ability to capture key points during the meeting. This saves me 30-40 minutes per meeting, allowing me to focus on building stronger client relationships."
Boosting Sales and Efficiency
Copilot isn't just about saving time; it's about improving efficiency across departments. "Copilot for 365 has really helped us in generating sales proposals in a quicker turnaround time," says Rebecca. This translates to faster approvals, happier clients, and a more productive sales team.
Taking Back Control of My Time
"Copilot for Microsoft 365 has saved me about 20% on time spent on my daily tasks. It helps me to focus on strategic planning and also building stronger customer relationships."
Beyond Sales- Internal Benefits
The benefits extend beyond sales. "Not only does it help me with sales proposals and presentations and documentation," says Rebecca, "but also internally within the team, I'm able to find out where documents are saved much easier." Copilot helps her stay organised and locate information quickly.
The Power of Information at Your Fingertips
Imagine asking your workday assistant, "What meetings do I have today?" Copilot allows Rebecca to do just that. "I can priortise my day-to-day plan by asking Copilot what meetings I have for the day". It can even summarise lengthy documents or email threads, saving her even more valuable time.
Want to Learn More?
At Viatel, we are proud to be a trusted Microsoft Partner. If you would like to learn more about Copilot for 365, fill in your details here and a member of our team will be in touch.